Our location is part of the difference!

The classroom located at the Briteland offices in Vernon is equipped with computer hardware and software and audio/visual aids designed to deliver training based on currently available technology. All sessions are 4 hours in duration beginning promptly at 8:30am or 1:00pm. Students are asked to arrive at the centre 15 minutes in advance of the start of a session. Plenty of free parking is available on the same level as the training centre. Class sizes are limited to 12 with each student working at their own computer workstation. Self-serve light refreshments are available in our comfortable lounge. 

The fee for each session is $50.00 + GST. Substitutions are permitted. There is no refund for cancellations received within 10 days of the scheduled date of a session. For every four short sessions attended by the same person he or she is entitled to one free session. 

One-on-One training is available at Briteland or at the student's location for $75 per hour including instructor's travel time if outside of Vernon or Coldstream. Product specific training of commercial or private users on licensed application software can be arranged using Briteland facilities or on-site. Cost will vary and will be quoted upon request.

Session Overviews and Registration~

Our short, focussed sessions are part of the difference!

Computer users today are to be found everywhere and they come in all ages, backgrounds and experience. Their applications vary from the very basic to advanced depending upon interest and facilities available, but all share a common need - to learn how to make effective use of the technology with minimum frustration and hassle. Briteland has created a learning centre in Vernon designed to address this need for users in the North Okanagan.

Most computer training available is product specific. The products typically involve some kind of application software to help you prepare a report, send an e-mail, create a spreadsheet, organize some photographs, perhaps investigate your ancestry. etc. This is all well and good if you know exactly want you want to do with a computer or other digital product like a camera and know how to acquire and load the software. Most new users, and a surprising number of people who have owned a computer or a camera for some time, know very little about the capabilities of what they possess. Attending a product specific training course may help, but often what happens is that the neophyte user comes away with a bad case of information overload, more confused than ever and uncertain as to how to proceed. Briteland's approach strives mightily to avoid that situation with the following short offerings for new or inexperienced users of digital products followed by services intended to reinforce what has been learned:

BRITELAND COMPUTER TRAINING SERVICES - Session Overviews Currently Available Sessions   With the exception of Business Training that may be delivered in-house, all sessions will be held at the Briteland Training Centre on Tuesday or Thursday mornings beginning at 8:30am and ending by 12:30pm. Once at least two registrations are received a date will be determined that is convenient for all registrants. Any module once paid for can be taken or reviewed on-line at any time. Standard registration fee is $50.00 per session plus GST*. TITLE DESCRIPTION STATUS TRAINING FOR NEW USERS For individuals with little or no experience with the use of computers or other digital products including cameras, media players, etc. Click on session title to view session content summary and to register Introduction to Computers Basic computer literacy covering the computer system and how it works - Input/Ouput, Processor, Memory, Remote & Local Connectivity, Application Software & Firmware and the Operating System. PR Shopping for Digital Products Smart shopping for computers, digital cameras, personal digital appliances, peripheral, accessories, media, batteries and supplies. PR Operating System Basics Windows and Mac OS X fundamentals, Desktop, Taskbar, Start Menu, Starting Applicatons, Basic Operations and Popular Applications. PR Browser Basics Browser fundamentals, Toolbars, Internet Options, Internet Service and Mail Accounts and Browsing Tips. PR System Housekeeping Hardware preventative maintenance, operating system file maintenance and browser housekeeping. 2 NOV O6 REGISTERING TRAINING FOR SENIORS Seniors should be familiar with the subject matter covered in the modules included under New User Training before attempting any of the modules listed below. Click on session title to view session content summary and to register Software Options Various options available for operating systems, browsers, e-mail clients, security software, system tools and application software. PR Image Management & Manipulation Capturing, organizing and viewing images, pixel and bitmap level editing, special effects and image archiving. PR Home Entertainment & Integration - SmartHome Sourcing, installing and operating home digital systems integrating control of entertainment, security, lighting and heating & air conditioning sub-systems. Senior-friendly designs. PR Advanced Operating System Features Utilizing various features of Windows, Mac OS X and Linux to customize the look, feel and sound of your computer, raise or lower security levels, automate housekeeping and enhance the digital experience. PR TRAINING FOR BUSINESS Basic and product specific training for non-technical management and staff including the modules directed at new users and the office suites and specialized software below. *Fees and durations for the offerings below will vary. Click on session title to view session content summary and to register Office Suites* Includes a half-day introductory module and one or two day sessions on each of word processing, spreadsheet, database, publishing and presentation software supported and being used. QUOTING Network & Intranet Client Services* Intended for end users working in a local area network and/or Intranet environment who share information and resources and must operate within corporate rules and security requirements regarding computer use. QUOTING IT Support Package* For the small business requiring on-going staff training and support. Includes initial classroom and/or on site training, a custom reference website and a help desk staffed during business hours. QUOTING

Support Services~

Acquisition of knowledge, particularly as it relates to technology, is not a one-time experience. To foster retention and recall of information transferred at a training session and going forward as subject matter changes, Briteland provides the following resources and facilities to anyone who has attended a training session:

• At the Briteland website a student is given access to a full set of notes for each session attended in printable format. Students without access to the Internet can print module pages during the session.

• A Help Desk is accessible by e-mail at training@briteland.com Any questions relevant to the subject matter of a session may be submitted by e-mail and will be answered directly or in the Frequently Asked Questions (FAQS) section.

• Each module contains a section posing questions each month to test retention of knowledge of information provided at the session.

• Each module contains a section noting any significant changes in technology, products and/or applications relating to subject matter.

• Briteland stocks a complete line of computer products and for anyone purchasing a computer or anyone having attended a training session and already owning a computer who is not able to connect to the Internet we will provide a low cost, dial-up connection and e-mail service.

• Subject to space availability within 90 days of first attending, a student may repeat a training session once at no additional charge.

• Anyone completing the Introduction to Computers and Windows Basic modules and is capable of operating a computer independently can drop-in to Briteland and use the facility, enjoy a cup of coffee or whatever, and spend up to an hour using a computer for $10. All computers have Internet access. Drop-in hours are posted on the notice board in the lounge and on the website.

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